Job Description

Railroad conductors work aboard trains and coordinate the daily activities of train crews. A freight train conductor also oversees the loading and unloading of cargo. The job can involve working on trains that cover long, national routes, or it might involve working on trains that operate only locally or regionally.

Railroad Conductor Duties & Responsibilities

This job generally requires the ability to do the following work:

• Oversee loading/unloading of cargo
• Oversee safe and orderly transport of passengers
• Take payments from passengers
• Assist passengers as necessary
• Announce stations

On cargo trains, railroad conductors are in charge of making sure cargo is loaded and unloaded and properly accounted for. On passenger trains, conductors are responsible for maintaining a safe and orderly environment for passengers. This includes taking tickets, sometimes accepting payment from passengers who did not purchase tickets in advance, assisting passengers when necessary, and alerting passengers to upcoming and scheduled stops.

Seniority generally dictates where a railroad conductor falls on a particular pay scale. Most of the data from the U.S. Bureau of Labor Statistics is for a broader category of railroad workers, but it does include a median annual pay for railroad conductors, which at $60,300 is slightly higher than the median annual salary for railroad workers as a whole.

• Median Annual Salary: $59,780 ($28.74/hour)
• Top 10% Annual Salary: $92,280 ($44.36/hour)
• Bottom 10% Annual Salary: $41,690 ($20.04/hour)

A railroad conductor's job requires a high school diploma, on-the-job training, and in some circumstances, certification.

• Training: Some lines send prospective railroad conductors to a six-week training program before assigning them to some additional form of training. This training can be done either on-the-job or in community college classes.
• Certification: Railroad conductors working on national or regional commuter railroads must pass a Federal Railroad Administration test to earn the appropriate certification.

Being an effective railroad conductor typically requires some of the same soft skills necessary in other customer-service professions, but there are some physical requirements as well.

• Communication: Railroad conductors need to be able to communicate with other crew members in addition to being able to communicate effectively with passengers.
• Customer service: Conductors working on passenger trains are dealing with customers who often have questions or concerns or otherwise need assistance. Being adept at handling passenger concerns is an important part of the job.
• Stamina: Railroad conductors are on their feet all day, frequently on a moving train that might make frequent stops and starts.
• Good hearing and vision: Anyone working on a train needs to be able to hear warning signs and read and recognize signs to be aware of upcoming stops or potential safety issues.

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