Job Description

Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary:

The Trading Partner Operations Analyst is a detail-oriented individual who will focus on operational tasks related to trading partner management. They will contribute to trend identification, problem solving, and mentorship within the team. The ideal candidate will have strong analytical skills and a passion for optimizing operational processes.

Essential Functions (Duties and Responsibilities):

Operations Task-Based Work (80%)

• Execute daily operational tasks related to trading partner management, ensuring efficiency and accuracy.  
• Prioritize work effectively to ensure completion of assigned tasks within specified turnaround times and adhering to established goals.
• Comply with operational processes and standards to support business objectives and enhance partner relationships.

Trend Identification & Problem Solving (10%)

• Analyze operational data to identify trends, inefficiencies, and areas for improvement within trading partner operations.
• Collaborate with cross-functional teams to develop and implement solutions to operational challenges.

Mentorship/Coaching & Continuous Education (10%)

• Provide mentorship and coaching to junior team members in trading partner operations.
• Engage in ongoing training and development opportunities to enhance skills and knowledge.

Education & Experience Required:

• Bachelor’s degree in healthcare administration, business, or a related field (or equivalent experience) preferred. 

• 0-2 years of experience in trading partner management, healthcare operations, or a related field. 

Knowledge & Skills:

• Strong analytical and problem solving skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively in a team environment.
• Familiarity with trading partner management processes or payer systems is a plus.

Expected Compensation

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates.  Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,   full-time. With consistent communication and digital collaboration tools, athenahealth   enables   employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.  

Learn more about our culture and benefits here: athenahealth.com/careers

-opportunity

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