Site Reliability Engineer (Richmond) Job at Ascendion, Richmond, VA

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  • Ascendion
  • Richmond, VA

Job Description

About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

  • Build the coolest tech for worlds leading brands
  • Solve complex problems and learn new skills
  • Experience the power of transforming digital engineering for Fortune 500 clients
  • Master your craft with leading training programs and hands-on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

*** About the Role ***

Job Title: Site Reliability Engineer

Key Responsibilities:

  • Support, operate, and improve a large-scale API Gateway platform with a focus on reliability and availability.
  • Design, implement, and maintain AWS infrastructure supporting API and platform services.
  • Build and enhance automation and tooling using Python to reduce operational toil.
  • Manage and optimize CI/CD pipelines for platform and infrastructure deployments.
  • Troubleshoot complex production issues and lead incident response, root cause analysis, and post-incident reviews.
  • Participate in on-call rotations, ensuring rapid response and system stability.
  • Collaborate with platform, security, and application teams to enforce SRE best practices.

Must-Have Skills:

  • Strong hands-on experience with AWS (infrastructure-focused).
  • Proficiency in Python for automation and scripting.
  • Experience building and maintaining CI/CD pipelines.
  • Hands-on experience with API Gateway platforms.
  • Strong SRE / production support mindset, including monitoring, alerting, and incident management.
  • Comfortable participating in on-call support rotations.

Nice to Have:

  • Experience with Kong API Gateway (migration planned).
  • Strong knowledge of networking concepts, including TLS/certificate management.
  • Experience with infrastructure automation (Terraform, CloudFormation, or similar).

Expectations:

  • Demonstrates strong troubleshooting and incident management skills.
  • Committed to platform reliability, scalability, and operational excellence.
  • Proactively identifies and resolves risks before they impact production.
  • Works effectively in fast-paced, high-availability environments.

Salary Range: The salary for this position is between $100,000 $110,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Lets talk!

Job Tags

Temporary work, Part time,

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