Job Description

Senior Service Manager - Physical Security & Fire Alarm Systems

Senior Service Manager - Physical Security & Fire Alarm Systems

Direct message the job poster from Brookfield Global Recruitment Services

Leading global organization are looking to hire a results driven and forward-thinking Service Manager. Key responsibilities, skills and experience required include:

• Overall management and leadership of the Technology Service business and operations activities.
• Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals, and maximize service delivery to achieve customer satisfaction goals.
• Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost effective manner.
• Performs other duties and responsibilities as requested or required.
• Strong leadership and management skills selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop and mentor others within the Service Department.
• Advanced team leadership, team building and facilitation skills.
• Coaches, councils and trains the sales force to improve individual service selling skills.
• Broad based professional knowledge of: security hardware, alarm and video surveillance systems,CCTV, electronic security issues and safeguards.
• Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.
• Education: College degree, trade school or equivalent experience
• 5-7 years Service Management experience.
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systems

Excellent compensation, bonus, benefits and ability to grow career quickly within a global player.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Information Technology

• Industries

  IT System Operations and Maintenance, IT Services and IT Consulting, and Computers and Electronics Manufacturing

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