Job Description

Security Guard Position

The Worcester Art Museum is seeking dedicated and reliable individuals to join our Security team as Part-Time Security Guards. We are currently hiring for day (8:AM-4:PM) and second (4:PM-midnight) shifts. Candidates must be available to work weekends and holidays, as coverage is required at all times. The second shift often involves the most schedule variability due to evening events. Day shift guards play an important role in managing daytime access and supporting Museum operations while staff are on site. This position best suits individuals who are comfortable working independently in a structured, behind-the-scenes environment with limited direct interaction with the public. Successful candidates approach safety, communication, and collaboration with respect for people from all backgrounds and are comfortable working in a diverse, inclusive environment.

What do you need to be successful in this role?

• Comfort with Technology: Ability to use and learn new and existing technology systems, including security monitoring equipment, and to regularly access and respond to information shared via email.
• Strong Attention to Detail: Ability to carefully monitor systems, conduct thorough rounds, identify mechanical issues or leaks, and notice when something is out of place.
• Adaptability and Resilience: Ability to adjust quickly to changing situations, remain flexible when plans shift, and respond calmly when unexpected issues arise.
• Strong Communication Skills: Ability to communicate clearly and effectively, both verbally and in writing, with museum staff and external contractors. This role involves a significant amount of internal guest services, meaning regular interaction with museum staff, contractors, vendors, and delivery personnel across departments, rather than direct interaction with the general public.
• Team Collaboration: Willingness to work cooperatively with a diverse team and to listen to and respect different perspectives and backgrounds.

Relevant Experience:

• Prior experience in security or monitoring systems is preferred but not required.
• Experience in customer service, facilities, or other roles requiring responsibility, judgment, and reliability may be an excellent alternative qualification.

Physical Requirements & Accessibility: This role includes periods of standing and walking, conducting rounds throughout the building, monitoring screens, and occasional lifting of light to moderate items. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role, with or without reasonable accommodation.

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