Working location: Work from home Industry: Staffing and Recruiting Working hours: 3 hours, 3 days per week Salary: $10 to $13 per hour About Us: At EQUE, we specialize in connecting job seekers with their ideal career opportunities. As a trusted name in the recruitment industry, we are committed to delivering a positive experience for candidates and clients alike. Role Overview: We are seeking a compassionate and detail-oriented Part-Time Public Relations Officer to manage and address candidate grievances with professionalism and empathy. This role is ideal for someone with excellent interpersonal skills, a passion for resolving issues, and the ability to maintain strong relationships. Key Responsibilities: Grievance Resolution: Serve as the first point of contact for candidates' concerns, ensuring complaints are addressed promptly and effectively Candidate Support: Actively listen to candidates’ feedback, provide solutions, and maintain open communication channels Conflict Mediation: Mediate between candidates and recruiters to resolve misunderstandings or issues amicably Record Management: Maintain accurate and confidential records of grievances and resolutions Process Improvement: Provide insights and feedback to the team to enhance candidate experience and satisfaction Brand Representation: Uphold the company’s reputation by fostering positive relationships and ensuring professional communication at all times Requirements: Prior experience in public relations, customer service, or a related field is preferred Strong problem-solving skills with the ability to handle sensitive situations with discretion Excellent verbal and written communication skills A friendly, empathetic, and professional demeanor Ability to work independently and commit to a flexible part-time schedule What We Offer: A collaborative work environment with supportive colleagues Flexible hours to fit your schedule Competitive hourly rate with room for growth based on performance The chance to make a real difference in enhancing candidate satisfaction How to Apply: If you are passionate about helping others and excel at conflict resolution, we’d love to hear from you. Join us in ensuring every candidate's experience is a positive one! #J-18808-Ljbffr EQUE PTE. LTD.
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