Job Description

Overview

Opportunity: Parking Manager

Oversee the operation of the hotels parking facilities, including valet and self-parking services.

Potential Career Path

Assistant Front Office Manager Director of Front Office Hotel Manager

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Coordinate parking logistics, ensuring efficient flow of vehicles and minimizing wait times.
• Ensure the parking area is clean, well-maintained, and organized at all times.
• Monitor parking occupancy and adjust staffing levels as necessary to meet demand.
• Enforce hotel parking policies and ensure compliance with local regulations.
• Implement safety protocols for vehicle storage and handling, ensuring the safety of guests' vehicles.
• Load and unload luggage carts.
• Tag and store luggage.
• Escort guests to hotel rooms.
• Provide an overview of guest room, hotel services and amenities.
• Make deliveries to guest rooms.
• Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous experience working in a related function in a hotel required.
• Valid drivers license is required.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

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