Job Description

Job Description

Job Description

???? The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.

???? Our Values & Culture: We're a values-driven company that thrives on growth, celebration, and breaking boundaries. If you're adaptable, resilient, and enjoy working in a fast-paced business whilst being able to pivot, you'll thrive here at A&M. Find out more about our core values here.

???? Location: Madison Avenue, NYC.

⏳ Hours: 25hrs, 18hrs & 13hrs per week.

???? Salary & Benefits: $22 p/h + 1% commission + 75% tips. See more on our benefits here.

???? Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

???? The Jeweller Mission:
To create memorable and engaging welding experiences, offering exceptional professionalism with the customer at the heart of the journey. This is an exciting opportunity to be apart of our second store in the US as we continue to grow, expand and champion the industry

• As a leader in your field you will consistently deliver an experience aligned with all our experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative
• Deliver a world class experience like no other, establishing a personal connection with new and existing customers
• Expertly use the welding machine to seamlessly attach bracelets, anklets and rings to our customers, making it a magical experience
• You have the ability to be adaptable and genuine in more sentimental appointments
• An exceptional knowledge of our product, and welding services, with a strong presence on the shop floor

• Being a values champion and brand ambassador, our values and mission resonate with you personally
• You have previous experience with welding, soldering or working with jewellery, as well as a true passion for customer experience
• You're a strong problem solver, with the ability to be adaptable and respond effectively to change
• You're naturally curious, always looking to break boundaries and inspire those around you

✨ The Interview Process and Candidate Experience

1. Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values
2. Interview with Store Manager - a 30 min video call for you to meet your Store Manager and discuss your skill-set and experience for the role
3. In-Store Technical Interview - you'll meet one of our Jeweller Mentors to discuss your experience and try out our welding machine

???? Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.

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