*Start Your Career Helping People Every Day* We're looking for friendly, reliable individuals to join our team as *Member Service Representatives* in a fast-paced, 24/7 contact center. If you enjoy helping others and want to build valuable skills, this is a great place to start.
*What You'll Be Doing*
* Serve as the first point of contact for members, answering questions and handling requests with professionalism and care.
* Share clear, helpful information about our products and services.
* Navigate multiple systems while actively listening and engaging with members to ensure a smooth experience.
* Assist with everyday banking needs such as savings, checking, loans, credit cards, and IRAs.
* Recommend services that fit members' needs and build positive relationships.
*What We're Looking For*
* Strong communication skills and a desire to help others.
* Ability to stay focused and organized in a fast-paced environment.
* Willingness to learn-*no prior experience required*.
*Pay and Benefits*
The pay range for this position is $19.50 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Winchester,VA.
*Application Deadline*
This position is anticipated to close on Oct 27, 2025.
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