Automotive Claims Adjuster Job at Insight Global, Deerfield Beach, FL

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  • Insight Global
  • Deerfield Beach, FL

Job Description

Key Responsibilities:

  • Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency.
  • Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests.
  • Actively listen to callers’ questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience.
  • Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related records
  • Collaborate with leaders and other claim analysts to consistently uphold the company’s reputation for honesty, fairness, and excellence in all interactions.

Qualifications:

  • 3 years experience as an automotive mechanic or technician
  • A strong understanding of vehicle repair processes and the talent to clearly discuss elements of the repair process with both mechanical and non-mechanical individuals.

Job Tags

Contract work,

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